SCBA Leadership Podcast Episode #101--SURVIVING CHANGE SESSION SIX On Separating Process & Content in the Midst of Conflict with Dr. Scott Jones

How can you best handle the moment of conflict? 

What's the difference beteen content and process?

How does one get the bigger picture (balcony) and move back to handle the actual situation (dance floor) appropriately?

 

In this final episode DOM Matt Singleton and Pastor Scott Jones (FBC Rockport) talk about how leaders need to "get on the balcony" to see what is happening "on the dance floor" in order to have the proper perspective both in anxious conversations and anxious responses to change.